IIM Raipur

01 Feb 2023 |
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How do firms capture value in a full-scene smart service? Effectiveness of value proposition and co-creation capabilities

Author(s) Name: Hong Zhang, Weina Wang, Sumeet Gupta

Year of publication: (2023)

Journal Name: Industrial Marketing Management

Volume:

Number:112 Pages: 128-144

Antecedents and consequences of consumer hope for digital payment apps services

Author(s) Name: Dhananjay Bapat, Rahul Khandelwal

Year of publication: (2023)

Journal Name: Journal of Services Marketing

Volume:

Number:37 Pages: 110-127

Gender plays different roles? Examining the dark side of ubiquitous connectivity enabled by personal IT ensembles usage.

Author(s) Name: Yingying Hu, Ling Zhao, Sumeet Gupta, Xiuhong He

Year of publication: (2023)

Journal Name: Information Technology & People

Volume:

Number:36 Pages: 165-195

A systematic literature review: digital marketing and its impact on SMEs

Author(s) Name: Gauri Girish Jadhav, Shubhangi Vitthal Gaikwad, Dhananjay Bapat

Year of publication: (2023)

Journal Name: Journal of Indian Business Research

Volume:

Number:15 Pages: 76-91

A framework to overcome challenges to the adoption of artificial intelligence in Indian Government Organizations

Author(s) Name: Santosh K Misra, Sujeet Kumar Sharma, Sumeet Gupta, Satyasiba Das

Year of publication: (2023)

Journal Name: Technological Forecasting and Social Change

Volume:

Number:194 Pages: 122721-

Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app

Author(s) Name: Dhananjay Bapat, Linda Hollebeek

Year of publication: (2023)

Journal Name: Marketing Intelligence and Planning

Volume:

Number:41 Pages: 837-853

Exploring relationships amongst negative brand experience (nBX), consumer distrust, and negative word-of-mouth (nWOM)

Author(s) Name: Dhananjay Bapat, J A Williams

Year of publication: (2023)

Journal Name: Journal of Satisfaction, Dissatisfaction, and Complaining Behavior

Volume:

Number:36 Pages: 68-92

Strategies for value reconfiguration in online platforms

Author(s) Name: Kuchi Sanchita, Sumeet Gupta

Year of publication: (2023)

Journal Name: California Management Review

Volume:

Number:66 Pages: 72-95

Experience in financial services: A bibliometric analysis and thematic content analysis

Author(s) Name: Dhananjay Bapat, Devika Vashisht

Year of publication: (2024)

Journal Name: Journal of Financial Services Marketing

Volume:

Number:29 Pages: 904-921

Investigating factors influencing viewers' continued participation in live streaming: from a socio-technical perspective

Author(s) Name: Ting Zhu, Yaobin Lu, Sumeet Gupta

Year of publication: (2024)

Journal Name: International Journal of Mobile Communications

Volume:

Number:23 Pages: 344-375
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